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Help and Support

Please contact us on enquiries@sahihsalaam.com and we will answer your queries as soon as we can.

Profile

Common Questions regarding your Profile especially considering any items on your 3 main profile screens.

General

Questions which are not specifically aimed at a particular part of the website but more general in nature.

Matches

Questions regarding your matches, your Inbox and saying Salaam

MC

Questions that MCs commonly ask - about points system, user interaction, ratings and profile.

Interactions

Questions regarding user to user or user to MC interactions and sharing of information.

Payment

Questions regarding payment and subscription settings.

Messaging

Questions about Sahih Salaam messaging service and terms of use.

  • What is the Sahih Salaam Test Profile?
  • In the Matches page what are the filters for?
  • I am not getting any new matches from Sahih Salaam. Why?
  • What is the difference between SS Matches and MC Matches?
  • What is my Inbox?
  • Can I search for matches?
  • I am not receiving any more MC matches?
  • How often do I receive matches?
  • What does the 'Ignore' button do?
  • What does the 'Say Salaam' mean? What happens if I click on 'Say Salaam'?
  • Why can't I see a person's picture?
  • I haven't received any response from a match for a long time, what shall I do?
What is my Inbox?
Your Inbox shows you all the people you've messaged. To begin messaging someone, click on Inbox, find the person you'd like to message and type away.




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*The free subscription allows you access to a limited version of Sahih Salaam. You will not be able to see or interact with any paying members,
invite your matches to events or select an MC. If you are a paying member you can be assured that you will be speaking to authentic members only.

Free users can create their profile, talk to the Sahih Salaam support team and more. One payment is all it takes to unlock
All our services (we don’t believe in ‘pay more to access more’).
If you want to find out more, check the ‘About Us’ page, it has lots more details.



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